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Terms of Service

Last updated: October 8, 2026

These Terms of Service ("Terms") govern your use of NotYourMaid (formerly HousIQ), which is operated by Dravara, LLC, 3564 Avalon Park E Blvd Ste 1-A881, Orlando, FL 32828 ("NotYourMaid," "we," "our," or "us"). By creating an account, including by continuing with Apple or Google, joining a household, using the service, or subscribing, you agree to these Terms.

Eligibility And Accounts

  • You must be 18 or older to have a NotYourMaid account, whether you create a household or join one. You confirm this when you sign up.
  • Children and teens can't have accounts. An adult in the household may add a profile for them and manages it.
  • You must provide accurate account information and keep login credentials secure.
  • You are responsible for activity that occurs under your account or household access unless caused by our own breach.

Households, Members, And Ownership

  • The person who creates or administers a household may invite, remove, rename, and manage household members.
  • Household data, settings, task history, and member relationships may be visible to authorized household members depending on role and permissions.
  • If you accept an invitation to join another household, your account may be moved from a current household to the new one where the product flow says that will happen.
  • You must have authority to invite another person to a household and to provide their contact information for that purpose.

Subscriptions, Trials, And Billing

Paid features and household subscriptions are governed by these Terms and our Billing & Refund Policy.

  • Subscriptions renew automatically at the price and interval shown when you subscribe, plus any tax, until you cancel.
  • To cancel a subscription bought on the website, open NotYourMaid, go to Support & Settings, then Plan & billing, or email support@notyourmaid.com. Subscriptions bought through the App Store or Google Play are canceled in that store's subscription settings.
  • Canceling stops the next renewal. You keep the plan until the end of the period you paid for.
  • Trials, discounts, or promotional pricing may be limited by account, email, household, country, provider rules, or prior use.
  • If we change the price of your subscription, we email you at least 7 and no more than 30 days before the new price applies, with the new price, the date, and how to cancel. Cancel before then and you are never charged the new price.
  • Taxes, currency handling, processor fees, and local legal requirements may vary by jurisdiction.

Acceptable Use

You may not:

  • Use NotYourMaid for illegal, abusive, fraudulent, deceptive, or harmful purposes
  • Interfere with the operation, security, or integrity of the service
  • Attempt unauthorized access to accounts, data, or systems
  • Upload malware, spam, or abusive content through support, invites, or household features
  • Use NotYourMaid in a way that violates the rights of others, including privacy or intellectual property rights

Your Content

The chores, rooms, notes, names, and other content you add stay yours. You give us permission to store, copy, process, and show that content to the people in your household only as needed to run NotYourMaid for you, and that permission ends when the content is deleted, except for copies the law requires us to keep and backups that age out. You are responsible for having the right to add what you add, including other people's names and details.

Feedback And Service Improvements

If you send us feedback, suggestions, or ideas, you grant us a non-exclusive, worldwide, royalty-free right to use them to improve NotYourMaid without compensation or further approval.

Third-Party Services

NotYourMaid relies on third-party services for hosting, authentication, payments, communications, and related functionality. Those services may be governed by their own terms and privacy policies.

Service Availability

NotYourMaid is provided on an "as is" and "as available" basis. We may modify, suspend, or discontinue features, integrations, or parts of the service. We do not guarantee uninterrupted uptime, error-free operation, or that every feature will be available in every country.

Suspension And Termination

We may suspend or terminate access if you violate these Terms, misuse the service, or create risk for NotYourMaid or others.

You may stop using the service at any time and may cancel subscriptions in accordance with the Billing & Refund Policy.

Intellectual Property

NotYourMaid, our software, branding, site content, and service materials are protected by intellectual property laws. Except for rights expressly granted to you, we retain all rights in the service.

Warranty Disclaimer

To the maximum extent permitted by law, NotYourMaid disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation Of Liability

To the maximum extent permitted by law, NotYourMaid and Dravara, LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, use, or data.

To the maximum extent permitted by law, our total liability arising out of or related to the service will not exceed the greater of the amount you paid us for the service during the 12 months before the claim arose or US$100.

Nothing in these Terms limits liability that cannot be excluded under applicable law, including mandatory consumer protections.

Consumer Rights And Local Law

If you are a consumer in a jurisdiction whose law gives you rights that cannot be waived, those rights continue to apply. These Terms apply only to the extent permitted by applicable law.

Governing Law

Unless mandatory local law requires otherwise, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

Changes To These Terms

We may update these Terms from time to time. We will post the updated version on this page and update the date above. Continued use of NotYourMaid after an update becomes effective means you accept the revised Terms.

Contact

Questions about these Terms:
Dravara, LLC, 3564 Avalon Park E Blvd Ste 1-A881, Orlando, FL 32828
support@notyourmaid.com